No communication with 2489 after a power failure - WKB31622
Article number: 31622
SYMPTOMS
- 2489 shows Status OK? No in the node properties.
- e2695 shows Status OK? Yes in the node properties.
- IEEE instruments all have communication.
- Restarting the instruments and LAC/E does not restore communication.
ENVIRONMENT
- 2487 Dual-Wavelength Absorbance Detector
- LAC/E32
- 2489 UV/Vis Detector
- e2695 Separations Module
- Alliance HPLC System
- Empower 3
CAUSE
Network bridge became un-bridged after power failure.
FIX or WORKAROUND
Recreate the instrument LAN bridge.
ADDITIONAL INFORMATION
id31622, 2489, 2489B, 2489SFC, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, A-10UV, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, comms