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No communication with 2489 after a power failure - WKB31622

Article number: 31622

SYMPTOMS

  • 2489 shows Status OK? No in the node properties.
  • e2695 shows Status OK? Yes in the node properties.
  • IEEE instruments all have communication.
  • Restarting the instruments and LAC/E does not restore communication.

ENVIRONMENT

  • 2487 Dual-Wavelength Absorbance Detector
  • LAC/E32
  • 2489 UV/Vis Detector
  • e2695 Separations Module
  • Alliance HPLC System
  • Empower 3

CAUSE

Network bridge became un-bridged after power failure.

FIX or WORKAROUND

Recreate the instrument LAN bridge.

ADDITIONAL INFORMATION

 

id31622, comms

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