Communication failures between Empower and Alliance 2695 - WKB3104
Article number: 3104
SYMPTOMS
- Communication failures
ENVIRONMENT
- Alliance Separations Module 2690/2695/e2695
- Empower 3 Enterprise
CAUSE
Unsupported firmware.
FIX or WORKAROUND
- Upgrade 2695 firmware to v2.04 minimum.
ADDITIONAL INFORMATION
id3104, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, comms