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Communication failures between Empower and Alliance 2695 - WKB3104

Article number: 3104

SYMPTOMS

  • Communication failures

ENVIRONMENT

  • Alliance Separations Module 2690/2695/e2695
  • Empower 3 Enterprise

CAUSE

Unsupported firmware.

FIX or WORKAROUND

  1. Upgrade 2695 firmware to v2.04 minimum.

ADDITIONAL INFORMATION

 

2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, comms

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