Skip to main content
Waters

Communication failures between Empower and Alliance 2695 - WKB3104

Article number: 3104

SYMPTOMS

  • Communication failures

ENVIRONMENT

  • Alliance Separations Module 2690/2695/e2695
  • Empower 3 Enterprise

CAUSE

Unsupported firmware.

FIX or WORKAROUND

  1. Upgrade 2695 firmware to v2.04 minimum.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.