Agilent ICF 3.0 error: Instrument failure - fail to get ready to run an acquisition - WKB30763
Article number: 30763
SYMPTOMS
- Methods can be viewed, edited, set up, and monitored normally. However, if running, sequence gives error: "Instrument failure - fail to get ready to run an acquisition"
ENVIRONMENT
- Agilent ICF 3.0
- Agilent 7890A/7890B
CAUSE
While editing an instrument method, if the method parameters window panel flickers on column configuration, editing the description of the column configuration or any other parameters leads to instrument failure.
FIX or WORKAROUND
- Create a new instrument method instead of editing an existing method.
ADDITIONAL INFORMATION
This has been fixed in ICF 3.1 under PCS 56449
https://www.waters.com/waters/support.htm?lid=56449&type=DFCT
id30763, 7890 GC, 7890 GCDET, 7890BGC