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Agilent ICF 3.0 error: Instrument failure - fail to get ready to run an acquisition - WKB30763

Article number: 30763

SYMPTOMS

  • Methods can be viewed, edited, set up, and monitored normally. However, if running, sequence gives error: "Instrument failure - fail to get ready to run an acquisition"

ENVIRONMENT

  • Agilent ICF 3.0
  • Agilent 7890A/7890B

CAUSE

While editing an instrument method, if the method parameters window panel flickers on column configuration, editing the description of the column configuration or any other parameters leads to instrument failure. 

FIX or WORKAROUND

  1. Create a new instrument method instead of editing an existing method.

ADDITIONAL INFORMATION

PCS 56449 was raised on this issue.

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