Skip to main content
Waters

Sample set fails to process and the error "Unable to locate the processing server" appears - WKB300131

Article number: 300131

SYMPTOMS

  • Sample set fails to process and the error "Unable to locate the processing server" appears

ENVIRONMENT

  • Empower

CAUSE

An issue with one or more custom fields/calculations

FIX or WORKAROUND

Remove custom fields programmatically to determine if the sample set processes successfully after removal.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.