Empower Citrix node is missing in Empower after installation of Empower 3 - WKB29320
Article number: 29320
SYMPTOMS
- Empower Citrix node is missing after installation of Empower 3 on Citrix client
- Reboot does not fix the issue
ENVIRONMENT
- Citrix server 2012 R2
- Empower 3
CAUSE
Empower Citrix node is missing after installation of Empower.
FIX or WORKAROUND
- Login to Empower on the Citrix server via RDP.
- Go to nodes in the Empower configuration window and manually add the Citrix server as new node.
These steps must be completed for each Citrix server.
ADDITIONAL INFORMATION