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Agilent 7890A GC with 7697A HS stuck in "Waiting for Injection" status in Empower Run Samples window - WKB293066

Article number: 293066

SYMPTOMS

  • Agilent 7890A GC with 7697A HS is stuck in "Waiting for Injection" status in the Empower Run Samples window
  • "Headspace sequence stopped" message in the Diagnostics log

ENVIRONMENT

  • Empower 3 Enterprise
  • Agilent ICF SL 3.7.01

CAUSE

Channel is not enabled in the instrument method.

FIX or WORKAROUND

Ensure that the Channel is enabled and that the Save check box is selected.

ADDITIONAL INFORMATION

 

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