Instrument failure observed when setting up an injection in Empower - WKB29172
Article number: 29172
SYMPTOMS
- All control panels are present and status is Idle
- Instrument failure observed on setup
- All units can be controlled by the Instant Pilot without errors
ENVIRONMENT
- Empower 3
- Citrix
- Agilent ICF v2.2 w/A.02.04
- Agilent 1200
- Instant pilot attached
CAUSE
System was created with the Instant pilot attached, and then it was removed.
FIX or WORKAROUND
Delete and recreate the system with the pilot configured with Backwards Compatibility "ON".
ADDITIONAL INFORMATION
id29172, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP