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"Data buffer overrun" error in Empower with 2998 detector - WKB280297

Article number: 280297

SYMPTOMS

  • Error: Data buffer overrun
  • User is logged out from Empower

ENVIRONMENT

  • Empower
  • 2998 Photodiode Array Detector

CAUSE

Firewall is blocking communication.

FIX or WORKAROUND

Make exceptions to the firewall (WKB47333) or disable the firewall.

ADDITIONAL INFORMATION

 

id280297, 2998, 2998B, 2998SFC, A-10PDA, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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