Empower Analytics system usage data is not reported - WKB27252
Article number: 27252
SYMPTOMS
- In Empower Analytics, after specifying start and end dates for system usage and total runtime by system by month, the report does not show this information
- Logged in as an administrator
ENVIRONMENT
- Empower 3 Service Release 2 Hotfix 2
CAUSE
Scan is in progress.
FIX or WORKAROUND
- In Empower Analytics, click on the "scan now" icon and wait for the scan to finish.
ADDITIONAL INFORMATION
id27252, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP