e-SAT/IN Winsock error 10057 and Winsock error 10060 when collecting data in Empower - WKB267878

SYMPTOMS

• In Empower message center: e-SAT/IN # (serial number) Sending information to the instrument failed with error code: Winsock error # 10057
• In Empower message center: e-SAT/IN # (serial number) An attempt to open a communication path with the instrument has failed with error code: Winsock error # 10060

ENVIRONMENT

• e-SAT/IN 
• Empower 3

CAUSE

Faulty e-SAT/IN module

FIX or WORKAROUND

Replace the e-SAT/IN module.

ADDITIONAL INFORMATION