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When Empower is configured with LDAP authentication, why is a user account not locked out in Empower after incorrect login attempts? - WKB262889

Article number: 262889

ENVIRONMENT

  • Empower (all versions)

ANSWER

When LDAP is configured with Empower, a user account will not be disabled within Empower. After a number of incorrect login attempts in domain, the account will be locked out only at domain level, which will prevent users from logging in to Empower. This is expected behavior; the system is working as expected.

ADDITIONAL INFORMATION

 

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