What is the Waters recommendation for handling a large .dat file in Empower?
Article number: 250970
ENVIRONMENT
- Empower 3
ANSWER
Empower is a 32-bit programmed application that cannot handle files of more than 4 gigabytes. Relocate the large .dat file to another safe location within the Empower folder, because the presence of a large .dat file prevents recovery action of the affected sample set.
ADDITIONAL INFORMATION
The recovery log always searches for files every ten minutes, and it fails to push it to the server because of the size.