Skip to main content
Waters

"User abort" is recorded in Empower message center but not in Project Audit trail - WKB248358

Article number: 248358

SYMPTOMS

  • Message center records user abort
  • Project Audit trail shows that user started Run Samples just after the Empower "User abort" in message center

ENVIRONMENT

  • Empower 3

CAUSE

User set up the instrument method in the Run Samples window, pressed the red button, and then immediately started the sequence.

FIX or WORKAROUND

This is expected behavior from Empower point of view. The customer can start the sequence directly in order to avoid it.

ADDITIONAL INFORMATION

The scenario is always reproducible for someone to try.

Not able to find a solution? Click here to request help.