Skip to main content
Waters

Error: Instrument Failure SiiDetector#CAD - The Module is not connected - WKB246281

Article number: 246281

SYMPTOMS

  • Can set up and monitor an instrument method
  • Error appears when attempting an injection 

ENVIRONMENT

  • Empower
  • Thermo CAD

CAUSE

Configuration issue in Empower

FIX or WORKAROUND

Reconfigure the system in Empower to have the CAD come before the other detectors.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.