- Error "database connection failure" when attempting to log in to Empower on a personal workstation
- Empower 3
The Oracle TNS listener was not started.
FIX or WORKAROUND
- Ensure that the Oracle listener service is set to "automatic" startup type.
- Right-click on the service and choose "start".
- Right-click on the OracleEmpowerService and choose "restart".
- Log in to Empower.
The TNS listener has additional information in its name. This information might be "WAT10" or "Empower11g_4." Example: "OracleEmpower11g_4TNSListener". It should be the only listener listed in the services. Depending on the version, the OracleEmpowerService might say "WAT10" or "WAT7" in place of "Empower".