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With Empower 3.6.1/3.7.0 and e2695/2489/Thermo CAD(SiiDetector) configuration, instrument method parameters of 2489 show Empty - WKB239689

Article number: 239689

SYMPTOMS

  • Creating a new instrument method for e2695/2489/Thermo CAD(Sii Detector) is not possible because 2489 parameter shows Empty

ENVIRONMENT

  • Empower 3.6.1
  • Empower 3.7.0

CAUSE

Unknown. Defect CRI-4753 raised.

FIX or WORKAROUND

Change the configuration in the following order: SiiDetector > 2489 > e2695

ADDITIONAL INFORMATION

 

id239689, 2489, 2489B, 2489SFC, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, A-10UV, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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