On Empower 3.6.1/3.7.0 with e2695|2489|eSAT/IN configuration, instrument method parameters of 2489 show Empty - WKB237353
Article number: 237353
SYMPTOMS
- Creating new instrument method for e2695|2489|eSAT/IN not possible because 2489 parameter shows Empty
- MFC Application Error
ENVIRONMENT
- Empower 3.6.1
- Empower 3.7.0
CAUSE
Unknown. Raised Defect CRI-4753.
FIX or WORKAROUND
Change the configuration in the following order: eSAT/IN > 2489 > e2695
ADDITIONAL INFORMATION
See the following screen shots for reference:
id237353, 2489, 2489B, 2489SFC, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, A-10UV, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, E-SATIN, E-SATIN SW, SUP