Skip to main content
Waters

Agilent 7890B error "Information: Method: Configuration has changed. The following parts of the method are not consistent with the GC configuration . . ." - WKB230859

Article number: 230859

SYMPTOMS

  •  Agilent 7890B error - Information: Method: Configuration has changed. The following parts of the method are not consistent with the GC configuration: Item method GC Column 1 Temperature 60 degrees C - 240 degrees C (240 degrees C) 0 degrees C - 240 degrees C (240 degrees C)

ENVIRONMENT

  • Agilent 7890B GC
  • Empower 3.6.1
  • ICF SL 3.4

CAUSE

Incorrect information in the instrument method and lack of communications with the GC

FIX or WORKAROUND

Power cycle the GC and LAC/E32, and then, in the GC instrument method, install the catalog information for the column manufacturer and column part number. Ensure that the minimum temperature is set accordingly.

ADDITIONAL INFORMATION

 

id230859, 7890 GC, 7890 GCDET, 7890BGC, comms

Not able to find a solution? Click here to request help.