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Instrument server crash / Open Access Crash with referencing ntdll.dll error during an Empower sample set - WKB221615

Article number: 221615

SYMPTOMS

  • Run stops randomly
  • The Instrument Server exits unexpectedly.
  • Instrument Server crash in Application log
  • Faulting module can be reported as ntdll.dll  or mil0.dll or ucrtbase.dll

ENVIRONMENT

  • Empower 3

CAUSE

This is a Defect

FIX or WORKAROUND

  1. This issue is corrected in Empower 3.6.0

ADDITIONAL INFORMATION

This defect raised with CRI-2707 

id221615, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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