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Empower Agilent G1365A error: Data invalid. At least for some diodes of the array the data produced are invalid due to too much light at a diode or a gain setting - WKB21646

Article number: 21646

SYMPTOMS

  • Agilent G1365A produces the error message "Data invalid. At least for some diodes of the array the data produced are invalid due to too much light at a diode or a gain setting."

ENVIRONMENT

  • Empower 3
  • Agilent

CAUSE

The margin for negative absorbance is set too low.

FIX or WORKAROUND

  1. Change the parameter "Margin for negative absorbance" to a higher value. 

ADDITIONAL INFORMATION

It is possible that negative absorbance is high at the beginning of the run, or it may be just a reference issue. 

The reference spectra may need to be gathered from another part (a quieter part) of the chromatogram.

One case required an increase in value to 500 mAU.

id21646, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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