Skip to main content
Waters

"Database error. Unable to continue." message appears when starting sample set method in Empower - WKB208349

Article number: 208349

SYMPTOMS

  • Changed the locked sample set method and tried to run the sample set
  • Error: “Database error. Unable to continue."

ENVIRONMENT

  • Empower 3.6.0
  • Empower 3.6.1

CAUSE

Unknown

FIX or WORKAROUND

Save the sample set method (SSM) using "Save As" with a new name and run.

ADDITIONAL INFORMATION

CRI-3790

Not able to find a solution? Click here to request help.