"Instrument Failure Agilent LC xxxxx: Analysis Aborted by Another Module" error message in Empower - WKB206266
Article number: 206266
SYMPTOMS
- Sample set interrupted
- Error "Instrument Failure Agilent LC xxxxx: Analysis Aborted by Another Module" appears in Empower message center
ENVIRONMENT
- Empower 3
- Agilent ICF Support Layer
CAUSE
This is caused by the design of Agilent LC&CE Driver included in the bottom tier of Agilent ICF.
Online system enters inject state and, after a few seconds, the system is offline. The system tries to connect again and fails. This timeout triggers the error.
FIX or WORKAROUND
This behavior is recorded as CRI-2759. This is fixed in ICF 3.5.1 Drivers. Please refer to ICF 3.5.1 release notes page 20.
ADDITIONAL INFORMATION
id206266, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP