Empower does not move to next injection - WKB204259
Article number: 204259
SYMPTOMS
- System runs first injection but does not move to the next injection
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- 2998 Photodiode Array Detector
- Empower 3 Personal
- Empower 3 Workgroup
- Empower 3 Enterprise
CAUSE
TCP/IPv6 is turned on.
FIX or WORKAROUND
- Clear the TCP/IPv6 selection from network adaptor properties.
- Also, disable TCP/IPv6 from Registry. See WKB9503 for instructions on disabling TCP/IPv6.
ADDITIONAL INFORMATION
id204259, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2998, 2998B, 2998SFC, A-10PDA, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP