Edgeport and Empower software has no communication with Agilent 6890 GC - WKB20064
Article number: 20064
SYMPTOMS
- Status of 6890 in Empower Node Properties = No
- Reboot doesn't resolve
ENVIRONMENT
- Empower 3 FR2
- Workgroup/client server
- Edgeport
- Agilent 6890 GC
CAUSE
Wrong Baud Rate setting
FIX or WORKAROUND
- Go to the front-panel Communications menu on the 6890.
- Change the Baud Rate setting to 19200.
- Open Device Manager in Windows.
- Go to Ports.
- Select the COM port and go to Properties.
- Under Port settings, set the Baud rate to 19200.
- Click OK.
ADDITIONAL INFORMATION
id20064, 6890A/+GC, 6890N GC, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP