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Waters

Intermittent communication problems with HSS 7697 - WKB1934

Article number: 1934

SYMPTOMS

  • Communication problems with the HSS 7697

ENVIRONMENT

  • Empower
  • HCO 3.0
  • Firmware A.01.06.1

CAUSE

Enabling the DHCP on the 7697 is not supported.

FIX or WORKAROUND

  1. Set a static IP address on the 7697.
  2. Run as normal.

ADDITIONAL INFORMATION

Enhancement Request was submitted to test DHCP enabling on the next HCO revision PCS#55151.

Headspace Control Option Version 3.0

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