Intermittent communication problems with Agilent 7697 - WKB1934
Article number: 1934
SYMPTOMS
- Communication problems with the HSS 7697
ENVIRONMENT
- Empower
- Headspace
- HCO 3.0
- Firmware A.01.06.1
CAUSE
Enabling the DHCP on the 7697 is not supported.
FIX or WORKAROUND
- Set a static IP address on the 7697.
- Run as normal.
ADDITIONAL INFORMATION
Enhancement Request was submitted to test DHCP enabling on the next HCO revision PCS#55151.
Headspace Control Option Version 3.0
See article WKB97285 on Headspace Sample preparation