Empower error "You cannot use project: xxx , it is currently locked." after selecting Manual Archive - WKB13837
Article number: 13837
SYMPTOMS
- Cannot open the Project or remove it
- Project is unlocked
- Error message "You cannot use project: xxx , it is currently locked. Please try again later or contact your system administrator for assistance."
- Error appears when a new project has been created
- Project created as administrator
- When you try to open the project, the error appears
ENVIRONMENT
- Empower
CAUSE
Manual Archive of the project was accidently selected when right-clicking on the project. Empower must be configured to perform this task or it holds the project in this state.
FIX or WORKAROUND
- Go to Configure the System.
- Select 'View' at the top of screen.
- Select 'Cancel Pending SDMS Operations'.
ADDITIONAL INFORMATION
id13837, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP