- The results displayed in the "Select users from LDAP tree" window do not expand, and no users are shown
- LDAP in Empower environments
The LDAP search criteria are incorrect.
FIX or WORKAROUND
- In the Authentication dialog window, do not include the information from the Domain Component field in the search criteria window.
Ensure that the Domain Components field is filled in correctly. In the example above, it is. The domain is actually emp3.net, but each component needs to be added as an individual item, as shown above.