Cannot configure the Agilent 6890N GC after upgrading to ICF 3.4 in Empower - WKB121784
Article number: 121784
SYMPTOMS
- Cannot configure the Agilent 6890N GC after upgrading to ICF 3.4 in Empower
ENVIRONMENT
- Empower 3
- ICF 3.4
- Agilent 6890N GC
- Upgraded to ICF 3.4 from legacy drivers
CAUSE
When upgrading to ICF 3.4 from legacy drivers, .NET Framework 4.8 will not install. ICF drivers need .NET Framework in order to work properly.
FIX or WORKAROUND
Download and install .NET Framework 4.8.
ADDITIONAL INFORMATION
id121784, 6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP