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Empower error message when opening processing method - WKB11934

Article number: 11934

SYMPTOMS

  • When opening a processing method, the error message "Database error, Unable to continue" appears
  • No history available in the method properties, and error message "Project.exe getting crashed" seen when closing the method properties box
  • Unable to copy the processing method and unable to use "Copy to Project" option
  • Nothing happens when selecting Copy to Project option; "Cannot fetch method <Processing Method Name>" in message center

 

ENVIRONMENT

  • Empower 3 FR2
  • Empower 3 FR5
  • Empower SR5
  • Processing method

CAUSE

Corrupted method

FIX or WORKAROUND

Create new method.

ADDITIONAL INFORMATION

 

id11934, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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