Skip to main content
Waters

Polydispersity value not calculating in GPC using Empower - WKB11477

Article number: 11477

SYMPTOMS

  • Polydispersity value not calculating

ENVIRONMENT

  • Empower 
  • Breeze
  • GPC

CAUSE

Sample Type for unknown samples not correct

FIX or WORKAROUND

  1. Change the Sample type for GPC unknowns to "Broad Unknown" from Unknown.
  2. Save Alter Sample window.
  3. Reprocess samples.

ADDITIONAL INFORMATION


id11477, BREEZESW, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, SUPBZ

Not able to find a solution? Click here to request help.