Empower database shuts down with "ORA-00600: internal error code, arguments: [13013]" messages in the alert log - WKB108862
Article number: 108862
SYMPTOMS
- Empower database shuts down after running for a period of time
- Error message "ORA-00600: internal error code, arguments: [13013]" observed in the Oracle alert log
ENVIRONMENT
- Empower
CAUSE
Bad blocks at the OS level are causing corruption in one or more of the Empower database files.
FIX or WORKAROUND
Contact Waters Support if you observe this condition.
ADDITIONAL INFORMATION
id108862, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP