Error: ORA-12170 TNS: Connect timeout occurred - WKB106958
Article number: 106958
SYMPTOMS
- Can't log in to Empower; error "ORA-12170 TNS: Connect timeout occurred"
- Can't ping Empower server by name
- Can ping Empower server by IP address
ENVIRONMENT
- Empower 3 Enterprise
CAUSE
Unknown
FIX or WORKAROUND
- Open the tnsnames.ora file: C:\Empower\Oracle\OraclexxcClient\Network\Admin
- Replace the Empower server name with the correct IP address.
ADDITIONAL INFORMATION
id106958, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP