Error: ORA-12170 TNS: Connect timeout occurred - WKB106958
Article number: 106958
SYMPTOMS
- Can't log in to Empower; error "ORA-12170 TNS: Connect timeout occurred"
- Can't ping Empower server by name
- Can ping Empower server by IP address
ENVIRONMENT
- Empower 3 Enterprise
CAUSE
Unknown
FIX or WORKAROUND
- Open the tnsnames.ora file: C:\Empower\Oracle\OraclexxcClient\Network\Admin
- Replace the Empower server name with the correct IP address.
ADDITIONAL INFORMATION