Time zone missing from Empower Date Processed timestamp - WKB10130

SYMPTOMS

• Time zone is missing from the date/timestamp in the results Date Processed field in Empower

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ENVIRONMENT

• Empower
• Citrix server

CAUSE

WatersService is enabled.

FIX or WORKAROUND

1. Navigate to Control Panels > Administrative Tools > Services.
2. Right-click WatersService and select Properties.
3. Set the Startup type to Disabled.
4. Click the Stop button to stop WatersService.
5. Select OK.

ADDITIONAL INFORMATION