Skip to main content
Waters

No communication with Headspace option Agilent 7697 - WKB100741

Article number: 100741

SYMPTOMS

  • Agilent GC 7890 shows up in preconfiguration
  • Agilent HS 7697a not communicating

ENVIRONMENT

  • Empower 3
  • Agilent 7697
  • Agilent 7890
  • Headspace

CAUSE

Agilent GC 7890 does not have the correct HS 7697a IP address.

FIX or WORKAROUND

Update the HS 7697a IP address in the GC 7890.

ADDITIONAL INFORMATION

See article WKB97285 on Headspace Sample preparation

id100741, 2695UP, 7890 GC, 7890 GCDET, 7890BGC, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, HS7697B, SUP

Not able to find a solution? Click here to request help.