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Waters

No communication with Agilent Headspace 7697a - WKB100741

Article number: 100741

SYMPTOMS

  • Agilent GC 7890 shows up in preconfiguration
  • Agilent HS 7697a not communicating

ENVIRONMENT

  • Empower 3
  • Agilent GC/HS

CAUSE

Agilent GC 7890 does not have the correct HS 7697a IP address.

FIX or WORKAROUND

Update the HS 7697a IP address in the GC 7890.

ADDITIONAL INFORMATION

 

id100741, 2695UP, 7890 GC, 7890 GCDET, 7890BGC, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HS7697B, SUP

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